Privacy policy

Draft, October 2026

Draft. The binding version is the German Datenschutzerklärung.

Who is responsible

Lilian Gorohovschi, Truck Help & Go, An der Nassach 30, 97437 Haßfurt, Germany
Phone +49 152 53 88 19 02, e-mail info@truckhelpandgo.de

What this website does not do

This website sets no cookies, uses no analytics or tracking tools and loads nothing from third-party servers. Fonts and images are served from our own web space.

Hosting and server log files

The website is hosted by OVH SAS, 2 rue Kellermann, 59100 Roubaix, France. When you open a page, the server stores technical data for a short time: IP address, date and time, the page requested, the referring page, browser and operating system. We need this data to deliver the website and keep it secure (Art. 6(1)(f) GDPR). We have a data processing agreement with OVH. [Retention period of the log files: to be added]

Contacting us

When you call us, write an e-mail or message us, we use your details only to handle your request and the repair job (Art. 6(1)(b) GDPR). We delete them when they are no longer needed, unless the law requires us to keep them (for example invoices).

WhatsApp, Viber, Telegram and Facebook

The buttons on this website are plain links. Nothing is sent to these services until you tap a link. After that, the privacy policy of the service you chose applies: WhatsApp (Meta Platforms Ireland Ltd.), Viber (Viber Media S.à r.l.), Telegram (Telegram FZ-LLC), Facebook (Meta Platforms Ireland Ltd.).

Your rights

You have the right to access, rectify and erase your data, to restrict processing, to data portability and to object to processing (Art. 15–21 GDPR). Write to us at info@truckhelpandgo.de. You can also complain to a supervisory authority, for example the Bavarian Data Protection Authority (BayLDA), Promenade 18, 91522 Ansbach, Germany.